Retail 4.0 to propel growth amongst small businesses in India

The adoption of Retail 4.0 has the potential to contribute significantly to India's goal of achieving a US$5 trillion digital economy by 2025, with the retail sector playing a telling role. Acknowledging the power that Retail 4.0 holds to transform the sector and the postive impacts it can accrue for the businesses in the country, especially MSMEs; Amazon India and The Federation of Telangana Chambers of Commerce and Industry (FTCCI) held a roundtable discussion titled “Retail 4.0: Revolutionizing Retail through Online & Offline Partnership” in Hyderabad in a Hotel in Banjara Hills.

Divided into two pertinent sessions viz. “Conceptualizing Retail 4.0 in a post-pandemic world” and “The Promise of Retail 4.0 for MSMEs”, the discussion brought together policymakers, academia, consumer interest groups and retailers at a single forum.